{"id":8870,"date":"2014-02-13T11:37:19","date_gmt":"2014-02-13T11:37:19","guid":{"rendered":"https:\/\/ca.syspro.com\/blog\/in-search-of-the-perfect-erp-fit\/"},"modified":"2025-03-19T10:36:33","modified_gmt":"2025-03-19T08:36:33","slug":"in-search-of-the-perfect-erp-fit","status":"publish","type":"post","link":"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/","title":{"rendered":"In search of the perfect (ERP) fit"},"content":{"rendered":"<p>Recently I have been exposed to a big debate on an ERP LinkedIn forum around the use of descriptions in the industry such as customizing, personalizing, tailoring, and configuring. Is this just marketing semantics, or are there very real differences in the meaning of these phrases and the implications of using these phrases when describing, or more to the point, promoting an ERP system?<br \/>\n<!--moreRead more...--><br \/>\nWorking in SYSPRO, I know we pride ourselves on the fact that our ERP system is, and I quote: \u201chighly flexible and customizable\u201d, that we are known as the &#8220;go-to&#8221; solution because of this, but I think it is important to unpack what we mean by these phrases and what the consumer understands by these phrases. If we are to be responsible in ensuring that what our customers see and understand they are getting, is in actual fact exactly what they are getting, then I don\u2019t think we can use the excuse \u201cI can only be responsible for what I say. I cannot be responsible for what you understand\u201d.<\/p>\n<p><!--more--><\/p>\n<p>In the debate someone suggested that when they hear the word \u2018customizable\u2019, it conjures up all sorts of negative thoughts, the primary one being\u2026\u201cnow I have to do the work to make the system fit my business,\u201d followed by \u201cwe don\u2019t have the resources or the training to be able to do this,\u201d and finally, \u201cwhy can\u2019t I just buy a system that works out-of-the-box?\u201d<\/p>\n<p>A work colleague used the metaphor of a car\u2026if you replace the exhaust to a free-flow system you <strong>customize<\/strong>. If you set the odometer to show kilometres and not miles then you <strong>configure<\/strong>. If you paint it white then you <strong>personalize<\/strong>. The effect of all of these is what we in SYSPRO refer to as <a href=\"http:\/\/www.syspro.com\/product\/customization\" target=\"_blank\" rel=\"noopener\"><strong>power tailoring<\/strong><\/a>.<\/p>\n<p>So, after much debate I thought I would put forward my own ERP glossary of words used to describe the perfect fit ERP solution:<\/p>\n<p><a title=\"Your customer truth part 1\" href=\"http:\/\/www.slideshare.net\/Futurecurve\/harnessing-yourcustomertruthpart1\" target=\"_blank\" rel=\"noopener\">According to one source<\/a>, these days customers are prepared to accept one of two propositions for solutions; these propositions are at either end of the spectrum.<\/p>\n<p>Because of the nature of the software, and how organizations operate, SYSPRO\u2019s offer falls into the item 2 range.<\/p>\n<p>What are your thoughts? Do you agree with my glossary of terms or will you contribute to the debate?<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>Recently I have been exposed to a big debate on an ERP LinkedIn forum around the use of descriptions in the industry such as customizing, personalizing, tailoring, and configuring. Is this just marketing semantics, or are there very real differences in the meaning of these phrases and the implications of using these phrases when describing, &#8230; <a title=\"In search of the perfect (ERP) fit\" class=\"read-more\" href=\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\" aria-label=\"Read more about In search of the perfect (ERP) fit\">Read more<\/a><\/p>\n","protected":false},"author":137,"featured_media":5916,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[272],"tags":[45,7,25],"class_list":["post-8870","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-planning-for-erp-or-purchasing-erp","tag-business-software","tag-erp-implementation","tag-technology-or-enterprise-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>In search of the perfect (ERP) fit<\/title>\n<meta name=\"description\" content=\"According to one source, these days customers are prepared to accept one of two propositions for solutions; these propositions are at either end of the spectrum.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"In search of the perfect (ERP) fit\" \/>\n<meta property=\"og:description\" content=\"According to one source, these days customers are prepared to accept one of two propositions for solutions; these propositions are at either end of the spectrum.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\" \/>\n<meta property=\"og:site_name\" content=\"SYSPRO Blog\" \/>\n<meta property=\"article:published_time\" content=\"2014-02-13T11:37:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T08:36:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ca.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/InSearchOfThePerfectERPFit_Wouter-Combrinck_2014.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"410\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Wouter Combrinck\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Wouter Combrinck\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\"},\"author\":{\"name\":\"Wouter Combrinck\",\"@id\":\"https:\/\/ca.syspro.com\/blog\/#\/schema\/person\/04446d5ef2f44b074e3152a24cf1f0d9\"},\"headline\":\"In search of the perfect (ERP) fit\",\"datePublished\":\"2014-02-13T11:37:19+00:00\",\"dateModified\":\"2025-03-19T08:36:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\"},\"wordCount\":395,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ca.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/InSearchOfThePerfectERPFit_Wouter-Combrinck_2014.jpg\",\"keywords\":[\"Business software\",\"ERP Implementation\",\"Technology (or Enterprise Technology)\"],\"articleSection\":[\"Planning-Purchasing-Implementing ERP\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\",\"url\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/\",\"name\":\"In search of the perfect (ERP) fit\",\"isPartOf\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/ca.syspro.com\/blog\/planning-for-erp-or-purchasing-erp\/in-search-of-the-perfect-erp-fit\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/ca.syspro.com\/blog\/wp-content\/uploads\/2020\/12\/InSearchOfThePerfectERPFit_Wouter-Combrinck_2014.jpg\",\"datePublished\":\"2014-02-13T11:37:19+00:00\",\"dateModified\":\"2025-03-19T08:36:33+00:00\",\"description\":\"According to one source, these days customers are prepared to accept one of two propositions for solutions; 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