{"id":9208,"date":"2017-11-21T12:42:24","date_gmt":"2017-11-21T12:42:24","guid":{"rendered":"https:\/\/ca.syspro.com\/blog\/collaboration-value-added-partnerships-improves-erp-experience\/"},"modified":"2021-03-04T14:49:49","modified_gmt":"2021-03-04T14:49:49","slug":"collaboration-value-added-partnerships-improves-erp-experience","status":"publish","type":"post","link":"https:\/\/ca.syspro.com\/blog\/owning-or-running-erp\/collaboration-value-added-partnerships-improves-erp-experience\/","title":{"rendered":"Collaboration through Value-Added Partnerships Improves the ERP Experience"},"content":{"rendered":"<p>In an age where organizations are dealing with a more informed, powerful and demanding customer, it has never been more crucial to be flexible, dynamic and just as informed. While many businesses have tried \u2013 and failed \u2013 to go it alone, there is an unspoken value in nurturing and developing an ecosystem of strategic and effective partnerships. Simply put: in today\u2019s business environment, <em>collaboration is king.<\/em><\/p>\n<p><!--more--><\/p>\n<p>While all partnerships should be mutually beneficial for all parties involved, if done correctly, they can also lead to improved and consistent success. It is this formula that has allowed SYSPRO in particular to achieve its objective of enabling success through best practices \u2013 building a unified global program and community of 1600 partner resources. All this while achieving 98% customer retention.<\/p>\n<p>Through our partner program, we\u2019ve been able to provide value to partners, who, in turn, provide the end consumer with improved experiences. This results in improved sales, higher customer retention and overall customer\/partner satisfaction.<\/p>\n<p>Here\u2019s how:<\/p>\n<p><strong>The Handshake is Only the Beginning<\/strong><\/p>\n<p>I\u2019ve often asked myself why so many business partnerships fail in today\u2019s climate. The answer is simple: visions are not aligned and the bigger picture \u2013 beyond monetary success \u2013 is absent.<\/p>\n<p>Like with any agreement or partnership, the work cannot stop once you sign on the dotted line. Continual effort and collaboration is needed to see the real benefits and growth. Through our PartnerUP programme, we provide support to partners through ongoing education and training. This provides partners with invaluable knowledge to not only effectively market their businesses, but also to improve their sales \u2013 upscaling their businesses as their customer base increases.<\/p>\n<p>This stems from our undying commitment to partner success and a belief that, through collaboration \u2013 working <em>with <\/em>our partners \u2013 we will achieve unified success, rather than an atmosphere of delegation. We\u2019re building long-term relationships, not once-off engagements.<\/p>\n<p>Training is provided through our customized e-learning channel \u2013 SYSPRO Learning Channel (SLC) \u2013 and PartnerUP portal, which provides useful sales and marketing tools, along with full certification programmes. We also collaborate with our partners to ensure that consultants are trained on sales and implementation through our <em>unique<\/em> <a href=\"https:\/\/www.syspro.com\/dl\/BR\/SYSPRO-IDEAL-Implementation-ALL-BR.pdf\">IDEAL Implementation Methodology<\/a>.<\/p>\n<p><strong>Enabled Partners Equal Happier Customers<\/strong><\/p>\n<p>We\u2019ve discussed how partnerships don\u2019t just end after the \u2018agreement thereof\u2019; now let\u2019s take it one step further. Improved and empowered partnerships lead to improved customer service, relationships and overall experiences. Gone are the days when organizations can take the \u2018spray and pray\u2019 approach with customers. Experiences must be tailored to each customer\u2019s requirements from the solution.<\/p>\n<p>Our partners provide their customers with holistic, value-added services that empower them through visibility of information, rapid deployment, improved insights, and analytic and reporting capabilities. Partners are able to build individual profiles of customers through feedback received, enabling an environment that is customized to best suit the customer\u2019s needs.<\/p>\n<p>We\u2019ve entered the fourth industrial revolution and organizations have started embarking on their own journey towards digital transformation. Streamlining business processes, embracing mobility and prioritizing security can only be achieved through value-added, long-term collaborative partnerships.<\/p>\n<p>If you\u2019re interested in partnering with us to revolutionize and grow your business, visit our <a href=\"https:\/\/www.syspro.com\/erp-partners\/\">Partner Program <\/a>page for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>In an age where organizations are dealing with a more informed, powerful and demanding customer, it has never been more crucial to be flexible, dynamic and just as informed. While many businesses have tried \u2013 and failed \u2013 to go it alone, there is an unspoken value in nurturing and developing an ecosystem of strategic &#8230; <a title=\"Collaboration through Value-Added Partnerships Improves the ERP Experience\" class=\"read-more\" href=\"https:\/\/ca.syspro.com\/blog\/owning-or-running-erp\/collaboration-value-added-partnerships-improves-erp-experience\/\" aria-label=\"Read more about Collaboration through Value-Added Partnerships Improves the ERP Experience\">Read more<\/a><\/p>\n","protected":false},"author":167,"featured_media":7002,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[269],"tags":[7],"class_list":["post-9208","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-owning-or-running-erp","tag-erp-implementation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Collaboration through Value-Added Partners Improves the ERP Experience<\/title>\n<meta name=\"description\" content=\"Rock solid partnerships built on alignment, empowerment and collaboration lead to improved sales and customer retention which improves ERP\" \/>\n<meta name=\"robots\" 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