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Services and Support for ERP

Services and Support for ERP

ERP Resellers: 4 Factors to Consider When Evaluating Vendors

Reading Time: 3 minutesChoosing an ERP Vendor Partner: Key Considerations for Success with SYSPRO As a software reseller or system integrator, your success …

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Services and Support for ERPMaintaining/Upgrading ERP

Why Independent Software Vendors are a Valuable Part of Your ERP System

Reading Time: 3 minutesThe software industry loves TLAs (three-letter acronyms) so we are liable to talk about certain partners as ISV’s (independent software …

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Services and Support for ERPERP and Technology

Customer Queries Hit an All-time High during Covid-19

Reading Time: 4 minutesWhen lockdown began, business and service provider customer support teams anticipated query loads would lessen, as businesses closed or operated …

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Customer_Satisfaction_ERP_in_Africa
Services and Support for ERPBusiness software

The True Story of Customer Satisfaction in Africa

Reading Time: 3 minutesAfter 4 days of meetings with customers in Kenya, I have realized that over-delivery is the way to go here …

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customer_service
Services and Support for ERP

Putting Service Delivery First … the USA Way

Reading Time: 3 minutesI often ask myself if just-competitive mediocrity has become the service benchmark in the eyes of our customers. I have …

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Services and Support for ERP

Why Education is Crucial to Digital Business Transformation

Reading Time: 2 minutesHow can businesses thrive during the Fourth Industrial Revolution which is bringing with it digital business transformation? The short answer …

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top E_learning Trends
Services and Support for ERP

4 Global eLearning Trends for 2018

Reading Time: 2 minutesI remember the days when having the latest fashion was high on my personal agenda, but at the wise old …

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Group of people raising hands
Services and Support for ERP

Four Steps to Building a Learning Culture

Reading Time: 2 minutesJohannesburg is a wonderfully culturally diverse city. A married couple, who are close friends of mine, come from different cultures …

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get_ready_changes_in_erp_education
Services and Support for ERP

Get Ready for More Changes in ERP Education

Reading Time: 2 minutesGet Ready for More Changes in ERP Education As we roll over into a new year, I am reminded of …

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