As discussed in part 1 of this series, application erosion eats away at the value of your company’s ERP investment – right from go-live. Over time, it can also eat away at your employee’s perception of the technology. The idea may spread that the system isn’t working properly, that it doesn’t fit well with the company anymore, or that it simply doesn’t have all the necessary functions. There might even be talk of a new solution – one that will really get the job done.
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