Odete is a past employee of SYSPRO Canada. Over the years Odete worked extensively on the “softer” side of the ERP equation. Prior to joining SYSPRO Canada, Odete was employed by a SYSPRO VAR, and by a SAP and Microsoft VAR. Contrasting the two experiences made her appreciate the value that customers receive from a company committed to a single solution – where SYSPRO boasts one of the highest levels of customer retention in the industry. Odete strongly believes that such longevity is a factor in fostering a sense of community – which ultimately fosters retention.