Creating Cross-generational Business Technology

At a time when some areas of technology seem to be moving at warp speed, the challenge of implementing new business software can leave one feeling a little thrown. When it comes to technology, not all of us share the same preferences. I recently discussed this with Gavin Verreyne, SYSPRO USA Chief Services Officer, and we agreed that our cross-generational user base possesses distinct differences based on their exposure to different forms of technology. SYSPRO builds its software to support today’s workplace, which is composed of three generations, absorbing technology in different ways, at their own pace:

  • Baby Boomers – first to be introduced to PCs and on-premise software.  These are the people who nostalgically remember the IBM 286, floppy disks and DOS. Tech innovations were introduced gradually to this generation, providing more time to learn and master technology. SYSPRO offers these users a highly user-friendly UX that is intuitive, customizable, and easy to understand, making the most hardened Boomer feel right at home.
  • Generation X and Y – first to embrace the Internet, web-based applications, and software. If you remember the first computer viruses and dial-up modems, there’s a good chance you’re part of this tribe. Given this experience, Gen X and Y appreciate SYSPRO’s flexible web-based or cloud accessible deployment options.
  • Millennials – exposed to a digital life from childhood, and make use of technology for just about everything. This generation is all about real-time mobility.  SYSPRO Espresso offers these users instant, real time and up-to-date information, coupled with SYSPRO Harmony (Social Business), which delivers information to users in a fun, effective and easy-to-use manner, like the social platforms they know and love.

At SYSPRO, we recognize and celebrate the inherent differences between the generations – not only in how comfortable they are with technology, but also in their complementary work styles.  Our solutions are designed to be intuitive, user-friendly, robust and reliable to meet the needs of the Baby Boomer, while providing powerful integration and on-demand functionality to satisfy the younger user.

Understanding the fluidity of cross-generational work preferences, SYSPRO builds its ERP software to be flexible, enabling greater usage and uptake. The SYSPRO solution is designed to ensure efficiency throughout your organization, future proofing your business and your team – regardless of whether they’re still “doing the robot” or designing one.


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